Return Policy
We hope you love the product(s) you have ordered but in the case it's not meant to be, we offer returns for store credit. You may return most new, unopened items within 14 days of delivery for a store credit minus shipping charges. Items must be unwashed, unused and contain the original tagging. Customer is responsbile for all return shipping costs. STORE CREDITS NEVER EXPIRE. By placing an order, you are agreeing to our returns & exchanges policy.
We do not off refunds on any purchases.
ALL SWIMWEAR ARE FINAL SALE.
AlLL SALE/DISCOUNTED ITEMS ARE FINAL SALE.
We will only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, you are responsible for return shipping costs.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
PLEASE MAIL RETURN ITEMS TO:
Diamondblue Surf Shop
PO Box 1802
Block Island, RI 02807
Exchange Policy
You may exchange most new items within 14 days of delivery. Items must look unworn and have tags. Exchanges can be done for a different size or style if preferred. Customers are responsible for return shipping charges. Exchanged items will be sent after the returned goods have been received and undergone a quality control check.
If you need to exchange an item, please CONTACT US with your order number and details about the product you would like to exchange. We will respond with instructions on how to return items for exchange.
Items purchased online can also be returned in person at the shop or mailed to:
Diamondblue Surf Shop
PO Box 1802
Block Island, RI 02807
Shipping
We can ship to virtually any address in the continental United States. All orders are shipped via USPS and you can receive an email notification with a shipment tracking code if requested
Most items are shipped within 2-3days of purchase and arrive at the destination 3-5 days after. For expedited shipping please CONTACT US.
Please also note that the shipping rates for many items we sell are weight-based. However, most items are included in our $10 flat rate shipping cost per order.